Job Description: Agriculture Support Spring Contingent
Trimble is recruiting for an Agriculture Technical Support Intern to fill an opportunity in Westminster, CO.
Do you want to play a pivotal role in providing technical assistance to business partners, resellers, and internal Trimble teams relating to product information and technical support?
Spring Contingency
25Hrs Per Week January - June 2023
Flexible Schedules
Job Summary:
The Agriculture Technical Support contingent provides a basic level of assistance to business partners, resellers, end-users along with internal Trimble teams relating to product information and technical support. Spring contingency provides an opportunity to interact with Precision Agriculture and GPS systems used by the modern day farmer. This includes but is not limited to Autonomously steered farm equipment, implement and machine controls, crop sensors and many other precision agriculture solutions used in the modern day market. Success in this position involves time spent on training, teamwork, time invested in technical support related issues and responsibility to provide customer care & support.
Key Responsibilities:
Provide fast and efficient Tier 1customer service to business partners, dealers and end users
Redirect incorrectly routed cases submitted in the region to Priority Support
Work closely with Priority Support for technical support and product issues
Provide input to team and manager on competitive products and activities
Completion of special projects & tasks
Provide Presentation of Key Experiences at the end of internship.
Recommended Skills & Experience:
Candidates currently pursuing their undergraduate degree or in the second year of their associates program in business, Ag Business or Ag field.
Experience working in Ag field or having an Ag related background
Experienced with Microsoft office applications
Must be comfortable with learning new computer applications
Customer service experience or experience in a customer-facing role
Possesses strong communication skills, both verbal and written
Fluent in English, and other languages a plus
Ability to collaborate with team members both in person and virtually (email, phone, conference calls)
Must be a team player and be able to leverage resources through sound organizational skills and teamwork
Possess strong problem solving skills
Must demonstrate and project a high level of energy and enthusiasm
Hiring Range:
18/hour-
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics.
Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D
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Pay Equity-
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
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Bonus Eligible?
No-
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
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