The Pro Shop Assistant is responsible for providing high-quality customer service ensuring that guest requests or feedback is communicated timely/efficiently to the Head Professional, the Assistant Professionals or Golf Course Manager.
ESSENTIAL JOB FUNCTIONS: Operates cash register; assists customers with retail sales; maintains a clean and orderly area; answers and directs phone calls to appropriate person; communicates in a friendly, responsive and professional manner to customers; oversees cart, range, start and marshall staff; steps in and helps out in any area requested by the supervisor.
KNOWLEDGE, SKILLS AND ABILITIES: Ability to communicate with others, ability to use good judgment; ability to work independently; ability to maintain clean and neat appearance; ability to maintain adequate attendance; ability to follow instructions; ability to perform basic math, operate and balance register; ability to establish and maintain effective working relationships with supervisors, other employees, and the general public. Basic computer knowledge/skills required.
Vision:
We Dream Big and Deliver
Mission: We are dedicated to delivering superior services to enhance the lives of everyone in our community.
Values:
Innovation: We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.
Passion: We are a high performing, inclusive team inspiring each other to pursue excellence.
Opportunity: We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results
The City is an Equal Employment Opportunity.