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Job Description

Job Description

Are you ready to unleash your full potential?We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the team

The Pooled Accounts team collectively manages Global, Enterprise merchants within North America, across all verticals/industries to bring Worldpay's global payments proposition to life. The leader of the team has P&L responsibility the P&L of ~2,000 Enterprise accounts that are below revenue thresholds to have a dedicated relationship manager, but have large, global expansion opportunity to grow. The team of account managers and associates share responsibilities to manage the client accounts while identifying new commercial opportunities and initiatives to expand their P&L. The exposure within the organization presents large opportunities to drive meaningful growth to Worldpay through increased client engagement, process improvement, and colleague connectivity while solving key cross-functional challenges.

What you will be doing

• Provides people leadership for planning, coaching, recruiting, performance development and mentoring.
• Monitors team and individual performance, works with employees to implement goals, document progress, and work with Human Resources on employee related issues.
• Participates in establishing financial goals, objectives and measurements to meet growth targets.
• Responsible for P&L management to minimize client attrition while capturing additional share-of-wallet of accounts through cross-sales collaboration.
• Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Identifies and implements key process changes to facilitate stronger customer experience and seamless colleague communication channels within Worldpay
• Monitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.
• Ensures development and maintenance of long-term relationships with client base.
• Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
• Instills a belief in the company's vision, mission and goals to establish Worldpay as a payments expert and leader in the industry.

What you bring:

• Bachelor's degree or the equivalent combination of education, training, or work experience.
• Requires strong management, organizational, team building, coaching and mentoring skills
• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
• In-depth knowledge of Worldpay and/or payments industry
• General knowledge of financial and/or payment solutions technology including systems, applications and banking practices
• Requires strong negotiation and communication skills, both written and verbal
• Skill in productivity, planning and workload management
• Analytical skills are required to determine client business needs and requirements
• Requires the ability to establish and maintain effective working relationships with all levels of management(internally/externally),employees, clients and public
• Ability to identify, address and resolve employee related issues
• Minimal travel is required

What we offer you:

• Training across Worldpay solutions
• A modern, international work environment and a dedicated and motivated team
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A work environment built oncollaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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